Delivery within Germany
How much does the shipping cost?
Within Germany the shipping is free for orders of 100,00 € and more. Below this, we charge 6,00 € for post and packing. Your order will be sent with our partner DHL. Please also note that for deliveries outside the EU there may be customs charges. Your goods will be shipped in an insured package. All deliveries of the Official German Thea Mika Online Shop will be insured against theft, pilferage and non-delivery. With your signature and acceptance of the package our insurance coverage will end.
When will my order arrive?
We send items within three working days after receiving your order.
Can I have my order delivered to a different address?
We are happy to send your order to any address you choose. Simply enter the address that you would like the products sent to while making your order.
Do I get a tracking number?
As soon as your delivery has left our warehouse you will get an E-Mail with your DHL Tracking number. After one to two hours you can check your delivery status via the link given in your E-Mail.
Do you ship to a German Packstation?
The delivery to a German Packstation is basically possible. If your package does not fit in your rented box, it will be delivered to a branch of Deutsche Post or DHL Express.
We ship to the following countries with the following costs:
|Belgium, Bulgaria, Denmark, Estonia, Finnland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slowenien, Spain, Tschechien, Hungary||12,00 €|
|Island, Liechtenstein, Norwegen, Schweiz, Serbien, Ukraine||15,00 €|
|Australia, Brasil, Israel, Canada, Kazakhstan, Namibia, Russia, South Africa, Turkey, United Arab Emirates||38,00 €|
For deliveries outside of the EU there will be additional customs duties, taxes and fees. You can find more information on customs duties on the Internet, for instance on the EU’s TARIC database or via the EZT query page (German only) for import duties.
Please note that she shipping costs for returns to other countries than Germany have to be covered by the customer.
When will my international order arrive?
We exclusively ship with DHL to EU countries and all other countries. The delivery time varies depending on distance of the country (from Germany) and processing time at customs.