Free delivery in Germany for orders above € 100,-
Fast delivery
Free returns within 14 days in Germany
Free hotline 0800 11 17 117
 

Payment & Vouchers

Decide on your preferred method of payment. Here you will find some important information on the subject:

Purchase on account via PayPal Plus

Shop first - then pay. This is possible with purchase on account. Provided you have a good credit rating, you can conveniently order goods up to a value of € 1,000 (minimum value: € 10) on account and pay to the PayPal account within 14 days of dispatch (invoice date). The transaction is handled by our partner PayPal. A PayPal account is not required.

Credit card payment via PayPal Plus

Of course, you can also pay easily and securely with your credit card. Via our partner PayPal Plus, this is easily possible without a PayPal account.

PayPal

Pay easily and quickly via your PayPal account. If you have chosen PayPal as your payment method, you will automatically be redirected to the PayPal portal where you can make the payment. As soon as we receive the payment, your order will be processed. Credit notes from returns are always credited back to the PayPal account used for the purchase.
Security is always a top priority at PayPal: PayPal Seller Protection and PayPal Buyer Protection apply to all payments in accordance with the respective guidelines.
Another advantage for you: The ordering process is accelerated because the payment is usually transferred to us immediately and your order can often be shipped to you on the same day. 

Prepayment

If you have chosen the payment method prepayment, complete your order as usual after selecting this. You will receive our bank details and the order number in our automatically sent e-mail confirmation of receipt.
Please transfer the invoice amount to the following Brand Masters GmbH account within three working days, stating the reason for payment:

Payee: Brand Masters GmbH
Credit institution: Deutsche Bank AG
Account number: 202 4016 00
Bank code: 300 700 10
IBAN: DE28 3007 0010 0202 4016 00
BIC: DEUTDEDDXXX
Reason for payment: Your order number and name

Please state your order number and your name as the reason for payment so that we can allocate the payment. Your order will be processed immediately after receipt of payment.

Should we not be able to record receipt of payment within seven days of receipt of order, your order will be automatically cancelled. Any transfer costs and bank charges are to be borne by the customer.

We will ship your order as soon as payment has been received in our account. Credit notes from returns will be transferred back to the bank account from which the original order was paid.

Cash on delivery

For orders from Germany, you have the option of paying cash on delivery. Cash on delivery is safe and convenient for you. You pay the invoice amount in cash to the postman who delivers your order. This service incurs additional charges of currently 6.70 € within Germany. In case of a return, the amount will be refunded to you by bank transfer.

Voucher codes

If you have received a voucher code, simply enter this code in the field provided during the order step "shopping cart" and the corresponding amount will be deducted from the invoice amount.

Currency

Payments as well as refunds are settled in Euro (EUR).