Klarna
With Klarna you have the option of paying for your purchase on account, by instant bank transfer, by direct debit or by credit card.
Purchase on account (Klarna)
After completing your order you will receive your invoice with the transfer details directly from Klarna by e-mail. As a rule, you have 30 days from the invoice date to pay your invoice. This means that you can only pay for your goods once they have arrived. Learn more here mehr.
When paying with Klarna, you never have to enter your account details. You can view all your invoices at any time here or in your Klarna App .
Of course you can return items to us as usual. You only pay for what you keep.
Instant bank transfer (Klarna)
After selecting the ‘Sofortüberweisung’ payment method, you will be redirected to the Klarna payment page Klarna. There you first select your country, choose the bank that is to carry out the transfer and then go to the login area of the secure payment page, where you can log in with your online banking details. You must then enter your TAN for confirmation. After completing the transfer, we as an online shop receive a real-time transaction confirmation, unlike with a prepayment order. This allows us to dispatch your items faster!
Direct debit (Klarna)
We offer payment by direct debit via our partner Klarna. Select the payment method ‘Direct debit’ in the checkout. In the next step you can select your bank and log in. Your account will be debited automatically a few days later. Klarna will memorise your bank details so that you can pay even faster with 1-click for your next purchase.
Credit card (Klarna)
Pay securely and conveniently with your credit card. Payment by credit card is processed via Klarna. Select the payment method ‘Credit card’ in the checkout and enter your credit card details as usual. Your card will be debited automatically.
Refunds
When purchasing via Klarna, the refund can take up to 14 days in total. If you make a return before a payment has been made to Klarna, we will cancel the invoice accordingly with Klarna and no refund will be made.
Payment by PayPal
Pay quickly and easily via PayPal.
If you have selected PayPal as your payment method, you will be automatically redirected to the PayPal portal where you can make the payment. As soon as we receive the payment, your order will be dispatched. Credit notes from returns are always credited back to the PayPal account used for the purchase.
Security is always a top priority at PayPal: PayPal Seller Protection and PayPal Buyer Protection apply to all payments in accordance with the respective guidelines. Another advantage for you: The ordering process is accelerated as the payment is usually transferred to us immediately and your order can often be dispatched to you on the same day.
Prepayment
If you have chosen to pay in advance, you will complete your order as usual after selecting this payment method. You will receive our bank details and the order number in our automatically sent e-mail confirmation of receipt.
Please transfer the invoice amount to the following Brand Masters GmbH account within three working days, stating the reason for payment:
Recipient of payment: Brand Masters GmbH
Bank: Deutsche Bank AG
Account number: 202 4016 00
Bank code: 300 700 10
IBAN: DE28 3007 0010 0202 4016 00
BIC: DEUTDEDDXXX
Reference: Your order number and your name
Please enter your order number and your name as the reason for payment so that we can allocate the payment. Your order will be processed immediately after receipt of payment.
If we are unable to receive payment within seven days of receipt of your order, your order will be automatically cancelled. Any transfer costs and bank charges are to be borne by the customer.
Credit notes from returns are transferred back to the bank account from which the original order was paid. Please note your account details on the returns slip and enclose it with the return.
Gift Vouchers
If you have a voucher or discount code, you can redeem it in the shopping basket by selecting the ‘I have a voucher’ click box and then entering it in the input field. Click on the arrow next to the input field and the corresponding amount will be deducted from the invoice amount.
Currency
Payments and reimbursements are settled in euros (EUR).